confidentiality

Privacy Policy

Our website respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect and use your personal data under certain conditions. It also outlines the measures taken to ensure the privacy of your information. Finally, this policy defines the options available to you regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another site, you agree to the practices described in this policy.

Your name and other related information will be used as outlined in this privacy policy. We will collect information when necessary or if it is directly relevant to our transactions with you. We will retain your data as required by law or for the purposes for which it was collected.

You can browse the website without providing any personal data. Your identity remains anonymous throughout your visit to the site and is only revealed if you have a registered account accessed with a username and password.

1 – The data we collect:

We may need to collect your information if you want to place an order for a product from our site.

We collect, store, and process the necessary data to keep track of your purchases on our website to cover any potential requests that may arise later, and to provide you with the services we offer. We may collect personal information that includes, but is not limited to, your name, gender, date of birth, email address, mailing address, delivery address (if different), phone number, payment details, and details about your payment cards.

We use the information you provide to help us process your requests and to give you the services and information available on our website that you ask for. Additionally, we will use the information you provide to manage your account with us, verify the financial transactions you make online, conduct data download audits from the site, identify site visitors, and develop and/or customize the website's page designs and content for users. We conduct various research related to demographics and send useful or requested information to the user, such as information about products and services, unless you object to us contacting you about that. We communicate via email to give you details about other products and services if you're interested, and if you'd prefer not to receive any promotional or marketing communications, please feel free to opt-out of this option at any time.

We may give your name and address to a third party for the purpose of delivering your order (for example, a delivery person or supplier).

We might be able to store the details related to your current order on our site, but we can't retrieve them directly for security reasons. By logging into your account, you can view information and details about your past purchases or any upcoming orders you might place. You can also manage your address details. It's important that you commit to keeping your personal data confidential, so don’t make it available to any unauthorized third party. We are not responsible for any misuse of passwords unless that misuse is due to our mistake..

Other uses for your personal information

We may use your personal information in surveys and marketing research, based on your preference, for statistical purposes while ensuring complete confidentiality. You have the right to opt out at any time. We do not send any answers to any third parties. Your email address is only disclosed if you choose to participate in contests. We keep survey responses completely separate from your personal email.

We may send you information about us, our site, or our other sites, as well as our products, sales, promotions, newsletters, and anything else related to our group companies or partners. If you don’t want to receive this additional information (or any part of it), please click the "unsubscribe" link in any email we send you, and we’ll stop sending you this information within seven business days (every day except Saturdays, Sundays, and national and religious holidays) from when we receive your notice. We'll reach out to you if we need clarification on the information.

We might use some data while fully maintaining privacy and confidentiality on the site for other purposes, including checking where users are located and tracking their visits to the site or the links in the email they subscribed to receive. We'll provide that anonymized data, which doesn't allow for your personal identification, to a third party, like publishers, for example. However, that data won't lead to identifying you personally (since it’s anonymous).

Competitions

When it comes to any competition, we use the data to notify the winners and to announce our offers. You can find more details about the terms of participation for each individual competition.

Other parties and site links

We may share your information with other companies in our group or with our agents and contractors to assist us in transactions in line with the privacy policy. For instance, we might involve a third party to help us deliver products to you, receive payments from you, or use the information for statistical purposes and market research, or to assist our customer service team. We may need to share information with a third party to protect against fraud and reduce credit risk. If our company or part of it is sold, we might have to transfer our databases that include your personal information. Except as outlined in the privacy policy, we won't sell your personal data or disclose it to a third party without your prior consent unless it's necessary for the purposes stated in this privacy policy or if required by law. The site may contain ads from third parties or links to other sites or frames from other sites. Please note that we are not responsible for the privacy policy of any third party or the content of those policies applied on other sites, and we are not liable to any third party to whom we transfer your data in accordance with the privacy policy.

2 – Cookies

Accepting cookies isn’t a must to visit the site. However, we want to point out that you can’t use the “cart” features on the site or order anything without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages. Your browser stores these files on your hard drive. Cookies can also be used to discover your Internet Protocol (IP) address, which saves you time when you’re on the site or want to visit it again. We use cookies to ensure your comfort while browsing this site (for example, remembering your identity when you want to edit your shopping cart without having to re-enter your email address) and not to gather other information about you or to use it for targeted marketing purposes. You can adjust your browser to refuse cookies, but this will limit your use of the site. Please be assured that our use of cookies does not contain any personal or sensitive information, is free of viruses, and the site uses Google Analytics, a service provided by Google for analyzing web pages. To analyze how users are using the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by these cookies about your use of this site (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the site, create reports for the site operators on activity, and provide other services related to site activity and internet use. Google may also transfer this information to third parties if required by law or if a third party processes the information on behalf of Google. Google will not link your IP address with any other data it holds. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please keep in mind that you won’t be able to enjoy the full functionality of the site. By using this site, you agree that Google can use your data as outlined and for the purposes detailed above.

3- Safety

We use appropriate security techniques and procedures to prevent any unauthorized or illegal access to your information, as well as its loss or destruction. When we collect data through the site, we store your personal information in a database on a secure electronic server. We also use firewall systems on our servers. When we collect payment card details electronically, we protect them using encryption, such as Secure Socket Layer (SSL). This makes it difficult for any hacker to decode your information since we can’t guarantee 100% protection. We strongly advise you not to send your full credit or debit card details when you communicate with us electronically and without encryption. We have physical, electronic, and procedural safeguards in place to oversee the collection, storage, and disclosure of your information. Our security procedures may sometimes require us to ask you for proof of identity before we disclose your personal information. It’s your responsibility to protect your password and your computer from any unauthorized use.

4 – Customer Rights

If you're worried about your data, you have the right to request access to the personal data we hold about you or that you’ve previously provided to us. You can also ask us to correct any errors in your personal data, and we'll do this for free. Additionally, you have the right to ask us to stop using your personal data for direct marketing purposes at any time.